Accessibility Statement
Accessibility Statement
Bespoke Rustic Oak
(bespokerusticoak.co.uk)
Our Commitment
Bespoke Rustic Oak is committed to ensuring that our website is accessible and usable for as many people as possible, regardless of ability, technology, or circumstance.
We aim to continually improve the user experience and align our website with recognised accessibility best practices.
We are committed to meeting the principles of the WCAG 2.1 Level AA where reasonably practicable.
Accessibility Approach
We have designed this website to be compatible with modern browsers and assistive technologies, including screen readers, keyboard navigation, and voice navigation tools.
Key accessibility features include:
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Structured headings to support navigation
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Descriptive text for key product imagery where reasonably practicable
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Responsive design for mobile and tablet users
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Keyboard-accessible navigation for core site functions
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Readable typography and scalable text support via browser settings
Known Accessibility Limitations
Based on the nature of a bespoke furniture e-commerce website, some limitations may exist, including:
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Product images may not always include fully detailed alternative text where items have multiple variations
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Some third-party plugins (e.g. checkout, delivery booking, or payment providers) may not fully conform to accessibility standards
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Certain custom product configuration or enquiry forms may have limited screen reader optimisation
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Colour/finish selection tools may rely partially on visual selection
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PDF or downloadable care guides may not be fully tagged for screen readers
We are actively working to reduce these limitations over time.
Non-Accessible Content
We recognise that some areas may not yet fully meet accessibility best practices, including:
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Legacy product pages or older listings
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Some decorative images used for branding
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Embedded third-party widgets beyond our direct control
We are working to improve these areas as part of ongoing site maintenance and updates.
Assistive Technology Compatibility
This website is designed to be compatible with:
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Screen readers
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Browser zoom up to at least 200%
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Keyboard-only navigation
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Mobile accessibility tools on iOS and Android
Reasonable Adjustments
In line with our obligations under the Equality Act 2010, we are committed to making reasonable adjustments where possible.
If you require information in an alternative format (such as large print, simplified text, or verbal assistance with ordering), we will do our best to accommodate your needs.
Feedback and Contact
If you experience any difficulty accessing any part of our website, or if you need assistance placing an order, please contact us:
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Phone:
We aim to respond to accessibility-related requests promptly and will prioritise resolving usability issues where possible.
Continuous Improvement
We regularly review our website to identify accessibility improvements. As the site evolves, we aim to increase compliance with modern accessibility standards and improve usability for all customers.
Statement Review Date
Last updated: April 2026
Next review: April 2027